LB
Lynn B
1 reviews | Active since Nov 2018
16 Oct 2023, 08:45
Unprofessional and terrible service
I have been waiting for a technician to assist since last week. Metro fibre has no sense of urgency whatsoever. No regard for clients. I wish they were not the fibre we needed to use in the area their service is terrible.
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Replies (2)LB
Lynn B's updateReviewer Update
17 Oct 2023, 20:25My fibre line has been dead since this morning. No communication from metrofibre or any assistance. I called in twice already and no agent has been able to assist. This is really frustrating and unprofressional. No sense of urgency
LB
Lynn B's update17 Oct 2023, 20:25
Reviewer Update
My fibre line has been dead since this morning. No communication from metrofibre or any assistance. I called in twice already and no agent has been able to assist. This is really frustrating and unprofressional. No sense of urgency
LB
Lynn B's updateReviewer Update
17 Oct 2023, 20:26How does my line just go dead with no communication of a outage? I call in and nobody is able to assist me. The lack of professionalism and sense of urgency from Metro fibre is disheartening
LB
Lynn B's update17 Oct 2023, 20:26
Reviewer Update
How does my line just go dead with no communication of a outage? I call in and nobody is able to assist me. The lack of professionalism and sense of urgency from Metro fibre is disheartening