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Lynn B

1 reviews | Active since Nov 2018

14 Oct 2022, 19:39

Unprofessional and ***********

Unprofessional and the worst provider. Bad communication and service all together terrible and would not recommend metrofibre as a service provider

0
Replies (5)
MetroFibre Networx
MetroFibre Networx's reply14 Oct 2022, 20:04
Official
Good day Lynn,

Please note that one of our agents will be in contact with you shortly. 

Kind regards
MetroFibre.
MetroFibre Networx
MetroFibre Networx's reply14 Oct 2022, 21:03
Official
Dear Lynn,

Thank you for taking my call, We will follow up on your ticket and revert. 

Kind regards
MetroFibre.
LB
Lynn B's update14 Oct 2022, 22:02
Reviewer Update
Calling me without a solution and assistance does not help. Please do not call me if you are unable to provide a solution. I am still unable to connect to my fibre.
LB
Lynn B's update14 Oct 2022, 22:04
Reviewer Update
I have been getting the same feedback THE WHOLE DAY without solutions. What is that you are following up on? Honestly, this is one of the worst service providers I have experienced
MetroFibre Networx
MetroFibre Networx's reply15 Oct 2022, 06:09
Official
Morning Lynn, 

We understand you are frustrated and disappointed. 

As soon as we have an update and a resolution, we will be in contact with you.

Kind Regards
MetroFibre