MF
Michael F

1 reviews | Active since Mar 2022

07 Mar 2022, 10:48

UNHELPFUL

wow really this is the worst service ever.. so Metrofibre buys link Africa in the bluff, first off they switch me off then say we must change your fibre box in your house and you should be back on in 30min. so that didn't happen my line has been off line from Wednesday 02/03/2022 till present. email them is like sending your email to your self. Zero help... But all this time I'm billed but cant make money from a home business. LET ME TELL YOU THESE PEOPLE DONT CARE ABOUT CUSTOMURS.

0
Replies (3)
MetroFibre Networx
MetroFibre Networx's reply07 Mar 2022, 11:04
Official
Good day Michael,

Kindly note that one of our agents will be in contact with you shortly.

Please note that we are following up and will provide feedback.

Kind regards
MetroFibre

MetroFibre Networx
MetroFibre Networx's reply07 Mar 2022, 12:22
Official
Good day Michael,

Tank you for taking may call.

Please note that the issue has been moved to our Maintenance department to assist accordingly.

Kindly note that they have prioritised the issue and will be in contact with you shortly.

Kind regards
MetroFibre
MetroFibre Networx
MetroFibre Networx's reply07 Mar 2022, 14:30
Official
Good day Michael.

Kindly note that a booking request was sent and a technician will be in contact with you shortly.

Thank you for your patience.

Kind regards
MetroFibre