Unhappy Customer

Metrofibre is the worst internet service provider. I’ve had countless issues with them beginning when I requested for a new installation. It took them weeks to get my service up and running and when it finally worked it just worked for a few days and now there seems to be a problem again. Getting thru to them is a nightmare you speak to a robot who doesn’t seem to understand the voice requests what you ask for. I’m appalled by the level of service provided by them.

It’s been almost a month now and I still don’t have any service. You contact them cannot get thru. You go to the only office they have and even then you have to walk everyday just to still not get helped.

Is there anyway that they can employ more people and get their customers the service they require or will they need to allow other service providers to take over?

I need this issue resolved asap….