MM
Mmathapelo M
1 reviews | Active since Jul 2022
19 Apr 2026, 16:23
Unhappy client
Their network doesn’t cover my whole yard and every time I call they say they are working on bringing me an extender but they don’t and they don’t return my calls
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
19 Apr 2026, 16:33Dear Mmathapelo Mataboge
Thank you for bringing this to our attention.
We understand how frustrating it is to experience limited network coverage and not receive follow-up communication as expected. This is not the level of service we aim to provide.
Your request regarding the extender will be escalated to the relevant team for urgent review; however, please note that we do not supply extenders. These can be purchased from leading retailers.
We appreciate your patience while we work to resolve this matter.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply19 Apr 2026, 16:33
Official
Dear Mmathapelo Mataboge
Thank you for bringing this to our attention.
We understand how frustrating it is to experience limited network coverage and not receive follow-up communication as expected. This is not the level of service we aim to provide.
Your request regarding the extender will be escalated to the relevant team for urgent review; however, please note that we do not supply extenders. These can be purchased from leading retailers.
We appreciate your patience while we work to resolve this matter.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations