Unfair treatment

I am told that I need to pay for services that were not provided. I don't remember signing up for such. I am very disappointed.

You should have called me last month and told me what you consultant told me today. I am honestly very unhappy with how things have gone. I am not going to pay for services that I did not use. I am financially constrained. I joined metro fibre because I was told that it was a pay as you use that what I understand about a month to month contract. Now you are expecting me to pay close to a R1000 when I am struggling to raise R500 for monthly contribution. I never signed up for what I am being told I signed up for. If I know what type of contract I was getting into, I would have called and put in a request to cancel the contract.

Please send me the cancellation documents because I don't want this debt you are giving me to increase.