MB
Maite B
1 reviews | Active since Dec 2023
17 Apr 2024, 19:06
Unfair billing
MetroFibre bills it’s customers for months they’ve suspended thier services. I didnt pay for 2 months because I was out of the province. I paid when I came back home.. i’ve received an sms that i owe R900 for those suspended months, how? When I signed up i was told that it’s prepaid and you pay as you use. I’m done with this company! I’ll join another company that’s reliable and trustworthy.
Helpful (0)
Replies (1)0
Replies (1)MB
Maite B's updateReviewer Update
19 Apr 2024, 20:56It’s been more than 24hours since you said my matter have been handed over to your finance department, no communication has been made as yet and my line is still suspended. Kids need to do their homeworks and i’m spending unnecessary rands on data and airtime while calling your useless call centre agents who end up hanging up the call after more 30 minutes of holding the line for the finance department. Come take your useless router and your cables you’ve installed in my house.
MB
Maite B's update19 Apr 2024, 20:56
Reviewer Update
It’s been more than 24hours since you said my matter have been handed over to your finance department, no communication has been made as yet and my line is still suspended. Kids need to do their homeworks and i’m spending unnecessary rands on data and airtime while calling your useless call centre agents who end up hanging up the call after more 30 minutes of holding the line for the finance department. Come take your useless router and your cables you’ve installed in my house.