********* AND SHOCKING SERVICE FROM METROFIBRE AND LINKAFRICA

MetroFibre has acquired some of the infrastructure from LinkAfrica (our previous Infrastructure provider). LinkAfrica, eager to get rid of its responsibilities dumped their clients to MetroFibre without ensuring that MetroFibre is ready to take over. MetroFibre just does not respond to our complaints. For the last two weeks we have had no internet service whatsoever. And, on top of it we received a new invoice from our ISP indicating a price increase. We did not ask for this switchover. It was just dumped on us.

In the mean time we as a business have to maintain our services to our clients, do tenders, have financial obligations, etc., etc. Up to now we have spent more than a R1000 on wireless Internet at an extremely slow speed, trying to keep 13 worker stations on air.

It just seems that South Africa’s Internet supply has just followed suite of the ********* business practices we are experiencing in South Africa. Who cares?

We demand action!