DB
Dimba B

1 reviews | Active since Jan 2023

10 Jan 2023, 15:51

Undebited installments 😡😡😡

Pathetic service I'm so disappointed with this service provider.very bad experience for a first time customer. my account is still not debited depite sending emails, whatsapp and messenger. when there is no money in my account that will be your problem. because i don't understand why you ask for a date to debit if you not going to take your money on the said date. In result my installments are just pulling up. I have sent numerous emails and messages still nobidy has contacted me. It's been 3 months now. I don't know what Micky mouse operations you are running in this company but I can tell you this for sure, your services are the worst I have came across. I'm supper ****ed!

0
Replies (2)
MetroFibre Networx
MetroFibre Networx's reply10 Jan 2023, 16:01
Official
Dear Dimba

Thank you for brining  this to our attention.

I am going to do a full investigation on your concern, and I will contact you telephonically with feedback.

Thank you.

Kind Regards

MetroFibre
Shannen


MetroFibre Networx
MetroFibre Networx's reply10 Jan 2023, 17:11
Official
Dear Dimba

The accounts department did confirm that they got hold of you and all has been resolved.

Thank you.

Kind Regards

MetroFibre
Shannen