TM
Thabang M

1 reviews | Active since Sept 2021

30 Sept 2021, 08:53

Unacceptable service from Metrofibre

Metrofibre has been down for 5days in Midrand, no communication whatsoever on the progress of restoring the fibre. They are not serious about their infrastructure or they do not care about their customers.

0
Replies (2)
MetroFibre Networx
MetroFibre Networx's reply03 Oct 2021, 13:09
Official
Good day,

We trust you are well.

We do apologize for all the inconvenience caused.

Kind Regards
MetroFibre
MetroFibre Networx
MetroFibre Networx's reply03 Oct 2021, 13:26
Official
Good day

Please accept our sincerest apologies for the inconvenience caused

Kindly note that we were experiencing an area outage due to emergency maintenance that needed to be done.

Kindly provide us with the account holder's name and surname, your full physical address, the contact number linked to the account, and your account reference number for us to assist with investigating the fault.

Kind Regards 
MetroFibre Team