BP
Buyisile P

1 reviews | Active since Oct 2021

20 Feb 2024, 17:10

Trash

Metrofibre is not deserving of a star. Am struggling to find appropriate words to describe the appalling service. It is so frustrating having to call every day about the same issue of no internet, I get placed on hold for long periods, buying airtime to follow up and buying data so i can work while am paying every month.

When the internet get fixed its only for few minutes then it will be constantly interrupted. I think now is time for change. I can't work like this, am working from home I need reliable internet not the mediocre that am getting. Y'all behave like you are doing me a favor, am paying for this, am constantly begging for service! Out of 31 days I use the internet for approximately 10 days or more if am lucky.

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Replies (1)
BP
Buyisile P's update01 Mar 2024, 14:37
Reviewer Update
It's the 1st of March today, Metro fibre is still escalating the same issue. Not resolved, just being sent from pillar to post. Wow!