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Yvonne Gibbs. y.gibbs

1 reviews | Active since Feb 2025

17 Feb 2025, 20:35

Today Esmeralda of MetroFibre completely cleared up my problems with WiFi

Today Esmeralda of MetroFibre completely cleared up my problems with WiFi. She displayed the utmost kindness, patience and effectiveness. This in spite of my poor hearing and other age related problems. I am VERY grateful.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply17 Feb 2025, 21:03
Official
Dear Yvonne Gibbs

Thank you so much for your kind words! We're thrilled to hear that Esmeralda was able to assist you effectively and with such care. It’s wonderful to know that despite the challenges, she made your experience a positive one. 

We truly value your feedback and will be sure to share your appreciation with her.

 If you ever need further assistance, don't hesitate to reach out. We're always here to help! 

Kind regards,
Sibonisile
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