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vasantamoodliar V
1 reviews | Active since Sept 2016
02 Mar 2025, 03:19
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MetroFibre Networx's replyOfficial
03 Mar 2025, 13:21Dear Vasanta
We have communicated with your ISP and advised them that we have reprovisioned and tested the link on our side. The line is within specification, and the bandwidth is configured correctly.
We have requested that they test your connection on their side, including checking your router, to ensure everything is functioning as expected. Please follow up with them for further assistance, and let us know if you need any additional support.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
We have communicated with your ISP and advised them that we have reprovisioned and tested the link on our side. The line is within specification, and the bandwidth is configured correctly.
We have requested that they test your connection on their side, including checking your router, to ensure everything is functioning as expected. Please follow up with them for further assistance, and let us know if you need any additional support.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply03 Mar 2025, 13:21
Official
Dear Vasanta
We have communicated with your ISP and advised them that we have reprovisioned and tested the link on our side. The line is within specification, and the bandwidth is configured correctly.
We have requested that they test your connection on their side, including checking your router, to ensure everything is functioning as expected. Please follow up with them for further assistance, and let us know if you need any additional support.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
We have communicated with your ISP and advised them that we have reprovisioned and tested the link on our side. The line is within specification, and the bandwidth is configured correctly.
We have requested that they test your connection on their side, including checking your router, to ensure everything is functioning as expected. Please follow up with them for further assistance, and let us know if you need any additional support.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations