GM
George M
1 reviews | Active since Dec 2017
06 May 2023, 11:33
Ticket 287070: Line is down
It's been 4 days now without data from Metro fibre, what an inconvenience. This is getting frustrating now.
Helpful (0)
Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
08 May 2023, 08:51Good day George.
Our team is dedicated to look into your complaints about our services. Please allow us to look into the issue and one of our agents will get in contact with you. We are sorry that you have not been receiving a satisfactory service.
Kind regards
Sunet
Our team is dedicated to look into your complaints about our services. Please allow us to look into the issue and one of our agents will get in contact with you. We are sorry that you have not been receiving a satisfactory service.
Kind regards
Sunet
MetroFibre Networx's reply08 May 2023, 08:51
Official
Good day George.
Our team is dedicated to look into your complaints about our services. Please allow us to look into the issue and one of our agents will get in contact with you. We are sorry that you have not been receiving a satisfactory service.
Kind regards
Sunet
Our team is dedicated to look into your complaints about our services. Please allow us to look into the issue and one of our agents will get in contact with you. We are sorry that you have not been receiving a satisfactory service.
Kind regards
Sunet
GM
George M's updateReviewer Update
09 May 2023, 09:53 To date I have not received any feedback from Metrofibre regarding ticket number #287070
Your service is appalling to say the least, your calls are not being answered, my logged tickets are being ignored, I was promised a call back regarding my Hello Peter complaint yet still no one is prepared to assist.
Payment has been made to your account but you are not rendering the services as required by law. I am unable to perform my work due to your inconvenience and suffering financial loss because of the extra data I have to buy to date.
For the last time now I am asking for this query to be sorted as soon as possible.
Your service is appalling to say the least, your calls are not being answered, my logged tickets are being ignored, I was promised a call back regarding my Hello Peter complaint yet still no one is prepared to assist.
Payment has been made to your account but you are not rendering the services as required by law. I am unable to perform my work due to your inconvenience and suffering financial loss because of the extra data I have to buy to date.
For the last time now I am asking for this query to be sorted as soon as possible.
GM
George M's update09 May 2023, 09:53
Reviewer Update
To date I have not received any feedback from Metrofibre regarding ticket number #287070
Your service is appalling to say the least, your calls are not being answered, my logged tickets are being ignored, I was promised a call back regarding my Hello Peter complaint yet still no one is prepared to assist.
Payment has been made to your account but you are not rendering the services as required by law. I am unable to perform my work due to your inconvenience and suffering financial loss because of the extra data I have to buy to date.
For the last time now I am asking for this query to be sorted as soon as possible.
Your service is appalling to say the least, your calls are not being answered, my logged tickets are being ignored, I was promised a call back regarding my Hello Peter complaint yet still no one is prepared to assist.
Payment has been made to your account but you are not rendering the services as required by law. I am unable to perform my work due to your inconvenience and suffering financial loss because of the extra data I have to buy to date.
For the last time now I am asking for this query to be sorted as soon as possible.