ticket 212508 still not resolved after weeks…

Dear Obed

We sincerely apologize for the inconvenience you've experienced with your TP relocation request. We understand the frustration this delay has caused, and we appreciate your patience.

We're pleased to inform you that your TP relocation request has been approved by your ISP, and we have promptly raised the matter with our maintenance team for urgent assistance. Our technicians are now working diligently to resolve this issue as quickly as possible.

We apologize once again for the delay and any inconvenience it has caused. We assure you that we are committed to resolving this matter promptly and ensuring that your service is restored to your satisfaction.

Thank you for bringing this to our attention, and please don't hesitate to reach out if you have any further questions or concerns.

Kind Regards
Marilize
MetroFibre Complaints