They keep harrassing...
They keep harrassing me by phone calls and sms's threatening me with bad credit reports.
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MetroFibre Networx's replyOfficial
17 Jan 2026, 20:46Dear Valued Client,
Thank you for raising this concern. Ongoing calls and messages of this nature can be distressing, and this is not the experience we intend for any of our clients
.The matter has been noted and is being reviewed with the relevant team to ensure that communication is handled appropriately and in line with our processes. Your feedback has been escalated so that unnecessary contact can be addressed and corrective action taken where required.
Further communication will be provided once the review has been completed.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for raising this concern. Ongoing calls and messages of this nature can be distressing, and this is not the experience we intend for any of our clients
.The matter has been noted and is being reviewed with the relevant team to ensure that communication is handled appropriately and in line with our processes. Your feedback has been escalated so that unnecessary contact can be addressed and corrective action taken where required.
Further communication will be provided once the review has been completed.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply17 Jan 2026, 20:46
Official
Dear Valued Client,
Thank you for raising this concern. Ongoing calls and messages of this nature can be distressing, and this is not the experience we intend for any of our clients
.The matter has been noted and is being reviewed with the relevant team to ensure that communication is handled appropriately and in line with our processes. Your feedback has been escalated so that unnecessary contact can be addressed and corrective action taken where required.
Further communication will be provided once the review has been completed.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for raising this concern. Ongoing calls and messages of this nature can be distressing, and this is not the experience we intend for any of our clients
.The matter has been noted and is being reviewed with the relevant team to ensure that communication is handled appropriately and in line with our processes. Your feedback has been escalated so that unnecessary contact can be addressed and corrective action taken where required.
Further communication will be provided once the review has been completed.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations