CR
Chantel R
1 reviews | Active since Dec 2024
10 Mar 2025, 16:40
They go the extra mile!
I opened a ticket regarding my internet this morning, and after 3PM today they came out and fixed my line! Wonderful experience! I am an online teacher and Metrofibre went above and beyond to make sure I was back up and running fast! Thank you Metrofibre!
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Replies (1)MetroFibre Networx's replyOfficial
10 Mar 2025, 16:46Dear Chantel Riddin
Thank you so much for your continued support and your patience during the recent internet issue. I truly appreciate you working with me on this!
Thank you so much for your continued support and your patience during the recent internet issue. I truly appreciate you working with me on this!
I’m also happy to share that I opened a ticket this morning regarding the issue, and after 3 PM today, Metrofibre came out and fixed the line. What an amazing experience! As an online teacher, having a reliable connection is crucial, and I must say, Metrofibre went above and beyond to ensure I was up and running as quickly as possible.
Thanks again, Metrofibre, for your fast and excellent service!
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply10 Mar 2025, 16:46
Official
Dear Chantel Riddin
Thank you so much for your continued support and your patience during the recent internet issue. I truly appreciate you working with me on this!
Thank you so much for your continued support and your patience during the recent internet issue. I truly appreciate you working with me on this!
I’m also happy to share that I opened a ticket this morning regarding the issue, and after 3 PM today, Metrofibre came out and fixed the line. What an amazing experience! As an online teacher, having a reliable connection is crucial, and I must say, Metrofibre went above and beyond to ensure I was up and running as quickly as possible.
Thanks again, Metrofibre, for your fast and excellent service!
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations
