HK
Hester K
1 reviews | Active since Mar 2015
02 Aug 2025, 16:24
They are responding in a reasonable time slot, has a 24/7 line available to report a problem
They are responding in a reasonable time slot, has a 24/7 line available to report a problem. They always come back to keep clients up to date. Thank you.
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Replies (1)
MetroFibre Networx's replyOfficial
02 Aug 2025, 17:02Dear Hester
Thank you for your 4-star review and for taking the time to share your experience with us. We’re pleased to hear that you appreciate our responsiveness, and efforts to keep you updated throughout your service experience.
Your feedback motivates us to continue improving and providing the best service possible. Should you ever need further assistance, please don't hesitate to reach out.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your 4-star review and for taking the time to share your experience with us. We’re pleased to hear that you appreciate our responsiveness, and efforts to keep you updated throughout your service experience.
Your feedback motivates us to continue improving and providing the best service possible. Should you ever need further assistance, please don't hesitate to reach out.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply02 Aug 2025, 17:02
Official
Dear Hester
Thank you for your 4-star review and for taking the time to share your experience with us. We’re pleased to hear that you appreciate our responsiveness, and efforts to keep you updated throughout your service experience.
Your feedback motivates us to continue improving and providing the best service possible. Should you ever need further assistance, please don't hesitate to reach out.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your 4-star review and for taking the time to share your experience with us. We’re pleased to hear that you appreciate our responsiveness, and efforts to keep you updated throughout your service experience.
Your feedback motivates us to continue improving and providing the best service possible. Should you ever need further assistance, please don't hesitate to reach out.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations