The worst EVER

This company demanded that I apply 30 days prior to my move to a new location which I then did. Come the day of the installation, they did not k now what was going on and then promised to come out the next day, they then came out the next day but only then found that there was a problem with their infrastructure. this meant another delay of what they claim would be 3 days. But they had 30 days prior to the due date to check their systems and infrastructure. What makes me even angrier is that all their staff I dealt with is Afrikaner...in SOUTH AFRICA...how is that allowed to happen?