TM
Thando M

1 reviews | Active since Nov 2013

03 Jun 2024, 14:02

The word to describe your pathetic customer service is yet to be invented!

The service I have received from Metrofibre Go is beyond atrocious!!! The word to describe your pathetic customer service is yet to be invented! I have been struggling to get my line activated for over a week and no can provide me with any useful updates. Metrofibre passes the buck to Vumatel and vice versa. You are undoubtedly the worst ISP I have ever dealt with, and all your customer reviews are a testament to that!. Beyond pathetic.

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Replies (1)
TM
Thando M's update04 Jun 2024, 10:03
Reviewer Update
Every day you guys reach a shocking new low in Customer Service!!! I am still waiting for someone to get in touch with me. You keep saying you tried to reach ME and yet there are no calls from you!!! Someone call me now and SORT THIS OUT!!!!