H
Hemina
1 reviews | Active since Apr 2026
21 Apr 2026, 10:13
The wifi is not work...
The wifi is not working i don't know what the problem is
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Replies (1)
MetroFibre Networx's replyOfficial
21 Apr 2026, 10:43Dear Hemina
Thank you for bringing this to our attention.
We understand how frustrating it can be when the WiFi isn’t working as expected. This is certainly not the experience we want for our clients. Our team is looking into the issue to identify the cause and resolve it as quickly as possible.
In the meantime, please feel free to reach out to us directly so we can assist you further and keep you updated on the progress.
We appreciate your patience and the opportunity to make this right.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for bringing this to our attention.
We understand how frustrating it can be when the WiFi isn’t working as expected. This is certainly not the experience we want for our clients. Our team is looking into the issue to identify the cause and resolve it as quickly as possible.
In the meantime, please feel free to reach out to us directly so we can assist you further and keep you updated on the progress.
We appreciate your patience and the opportunity to make this right.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply21 Apr 2026, 10:43
Official
Dear Hemina
Thank you for bringing this to our attention.
We understand how frustrating it can be when the WiFi isn’t working as expected. This is certainly not the experience we want for our clients. Our team is looking into the issue to identify the cause and resolve it as quickly as possible.
In the meantime, please feel free to reach out to us directly so we can assist you further and keep you updated on the progress.
We appreciate your patience and the opportunity to make this right.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for bringing this to our attention.
We understand how frustrating it can be when the WiFi isn’t working as expected. This is certainly not the experience we want for our clients. Our team is looking into the issue to identify the cause and resolve it as quickly as possible.
In the meantime, please feel free to reach out to us directly so we can assist you further and keep you updated on the progress.
We appreciate your patience and the opportunity to make this right.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations