K
Keagan
1 reviews | Active since Sept 2026
14 Sept 2026, 09:40
The website user interface was easy, quick and efficient to understand and navigate
The website user interface was easy, quick and efficient to understand and navigate. To order a package, pay and be contacted up to the point of internet connectivity in my home was fast, efficient and seamless. I had connectivity within 48 hours of ordering the package. They also phoned to confirm that the job had been complete. I recommend metro fibre thus far.
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Replies (1)
MetroFibre Networx's replyOfficial
14 Sept 2026, 09:48Dear Keagan
Thank you so much for taking the time to share your feedback and for choosing MetroFibre as your connectivity provider.
We’re delighted to hear that you found our website easy to navigate and that your ordering, payment, installation, and activation experience was fast, efficient, and seamless. It’s especially great to know that you were connected within 48 hours and that our follow-up after installation added to your experience.
We truly appreciate your recommendation and your trust in MetroFibre. We look forward to continuing to provide you with reliable service and a great customer experience.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you so much for taking the time to share your feedback and for choosing MetroFibre as your connectivity provider.
We’re delighted to hear that you found our website easy to navigate and that your ordering, payment, installation, and activation experience was fast, efficient, and seamless. It’s especially great to know that you were connected within 48 hours and that our follow-up after installation added to your experience.
We truly appreciate your recommendation and your trust in MetroFibre. We look forward to continuing to provide you with reliable service and a great customer experience.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply14 Sept 2026, 09:48
Official
Dear Keagan
Thank you so much for taking the time to share your feedback and for choosing MetroFibre as your connectivity provider.
We’re delighted to hear that you found our website easy to navigate and that your ordering, payment, installation, and activation experience was fast, efficient, and seamless. It’s especially great to know that you were connected within 48 hours and that our follow-up after installation added to your experience.
We truly appreciate your recommendation and your trust in MetroFibre. We look forward to continuing to provide you with reliable service and a great customer experience.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you so much for taking the time to share your feedback and for choosing MetroFibre as your connectivity provider.
We’re delighted to hear that you found our website easy to navigate and that your ordering, payment, installation, and activation experience was fast, efficient, and seamless. It’s especially great to know that you were connected within 48 hours and that our follow-up after installation added to your experience.
We truly appreciate your recommendation and your trust in MetroFibre. We look forward to continuing to provide you with reliable service and a great customer experience.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations