THE ULTIMATE WORST INTERNET PROVIDER BY FAR

I have had it with the POOR service Metrofibre and VOX is giving me . My fiber line that was installed the 5th of January 2024 was faulty from day1 . The Technician Chris Kotze that did the installation reported that the line was faulty we he installed it . He log a ticket and took screenshots he mailed it to Metrofibre by telling them it was faulty . Nothing was done . I phone more than 6 time to report that my service was not working with nothing that was done ( Broken promises of people that will call me back but never happened ) The bucket was just passed on . I even phone the husband of the owner of Metrofibre Mr Selvin Opperman . He told me his wife MRs Opperman will come back to me regarding the problem and yet again nothing was done . She never came back to me . Then I canceled the the entire deal with Metrofibre as nothing was working . The log an Cancelation ticket from the 1st of February 2024 but is still charging me a cancelation fee . I told them i wount not pay 1cent to them as my line never worked and a got 0% serveice from Metrofibre . I then called again and spoke to Melash Govender who promised me he will speak to a manager in regards this and also felt I should not pay for something that never worked and he will phone me back in 1 Hour . He NEVER phoned back again like promised and my problem is still not sorted out . METROFIBER is by far the WORST internet provider I have ever had the unfortunate time to deal with . IF anyone reads this please do not support or take anything from Metrofibre . Go read the reviews on Hello Peter as there is thousands of people complaining about there POOR Service and Faulty Fibre .