M
Masentle
1 reviews | Active since Sept 2025
03 Sept 2025, 17:43
The technician was d...
The technician was delayed but they heard my cries and sent a technician asap
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Replies (1)MetroFibre Networx's replyOfficial
03 Sept 2025, 17:52Dear Masentle
Thank you for sharing your experience with us. We sincerely appreciate your patience and understanding regarding the delay.
We're glad to hear that our team was able to respond promptly and assist you as soon as possible. Your feedback is important to us, and we’ll continue working hard to improve our response times and service delivery.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for sharing your experience with us. We sincerely appreciate your patience and understanding regarding the delay.
We're glad to hear that our team was able to respond promptly and assist you as soon as possible. Your feedback is important to us, and we’ll continue working hard to improve our response times and service delivery.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply03 Sept 2025, 17:52
Official
Dear Masentle
Thank you for sharing your experience with us. We sincerely appreciate your patience and understanding regarding the delay.
We're glad to hear that our team was able to respond promptly and assist you as soon as possible. Your feedback is important to us, and we’ll continue working hard to improve our response times and service delivery.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for sharing your experience with us. We sincerely appreciate your patience and understanding regarding the delay.
We're glad to hear that our team was able to respond promptly and assist you as soon as possible. Your feedback is important to us, and we’ll continue working hard to improve our response times and service delivery.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
