T
Thabelo

1 reviews | Active since Sept 2025

16 Sept 2025, 16:28

The people from the ...

The people from the main office were very slow in attending my complaint, but Tracy from riverside Square never gave up on she followed up until I got assistance, I believe if it wasn't for her I would have been still waiting for assistance

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply16 Sept 2025, 19:22
Official
Dear Thabelo

We’re grateful for your feedback and are pleased to hear that Tracy from Riverside Square provided such dedicated support and ensured you received the assistance you needed. We’ll be sure to share your appreciation with her and the team.

Your kind words mean a lot to us.

Kind Regards,
Siboniso
MetroFibre Complaints and Escalations