M
Mapitsi

1 reviews | Active since Oct 2025

04 Oct 2025, 10:42

The experience was very smooth and as fast

The experience was very smooth and as fast. I made a call on Wednesday morning, assisted by a very friendly agent who swiftly assisted with registration. Thursday morning another call came through from a technician informing me about placing an order with the contractor. Friday morning, I received a call from Bert (the contractor) who calmly listened to my urgent need for connection. The man made arrangements and promised to see me at 15:00. I kid you not, exactly at that time, he was at my gate. And now, this review, is because I am online. NB. morning in reference above is between 08:30 & 10:00 Thank you MetroFibre and thank you Bert 🙏

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply04 Oct 2025, 11:49
Official
Dear Mapitsi

Thank you so much for your 5-star review and for sharing your wonderful experience! We’re delighted to hear that the entire process — from registration to installation — was smooth and efficient. It’s great to know that both our team and Bert provided you with friendly and professional service throughout.

We truly appreciate your kind words and support. Welcome to the MetroFibre family — we’re thrilled to have you online with us.

Kind Regards,
Siboniso
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