OM
Onkabetse M
1 reviews | Active since Dec 2010
21 Oct 2024, 12:42
The Customer Service I received from Derrick for reconnection was exceptional
The Customer Service I received from Derrick for reconnection was exceptional . That's the quality that defines true customer experience.
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
21 Oct 2024, 15:48Dear Onkabetse
Thank you so much for taking the time to share your 5-star rating on Hello Peter!
We are thrilled to hear that you’ve had a positive experience with us, and we truly appreciate your kind words. Derick, as well as the entire team, takes great pride in providing excellent service, and your feedback lets us know we're on the right track. We’ll be sure to share your compliments with him – I know it will mean a lot to him.
We are thrilled to hear that you’ve had a positive experience with us, and we truly appreciate your kind words. Derick, as well as the entire team, takes great pride in providing excellent service, and your feedback lets us know we're on the right track. We’ll be sure to share your compliments with him – I know it will mean a lot to him.
If you ever need any further assistance, please don’t hesitate to reach out. We're always here to help!
Thank you once again for your support.
Best regards,
Phindile
MetroFibre Complaints & Escalations Team
Phindile
MetroFibre Complaints & Escalations Team
MetroFibre Networx's reply21 Oct 2024, 15:48
Official
Dear Onkabetse
Thank you so much for taking the time to share your 5-star rating on Hello Peter!
We are thrilled to hear that you’ve had a positive experience with us, and we truly appreciate your kind words. Derick, as well as the entire team, takes great pride in providing excellent service, and your feedback lets us know we're on the right track. We’ll be sure to share your compliments with him – I know it will mean a lot to him.
We are thrilled to hear that you’ve had a positive experience with us, and we truly appreciate your kind words. Derick, as well as the entire team, takes great pride in providing excellent service, and your feedback lets us know we're on the right track. We’ll be sure to share your compliments with him – I know it will mean a lot to him.
If you ever need any further assistance, please don’t hesitate to reach out. We're always here to help!
Thank you once again for your support.
Best regards,
Phindile
MetroFibre Complaints & Escalations Team
Phindile
MetroFibre Complaints & Escalations Team