JM
James M
1 reviews | Active since Oct 2019
19 Feb 2026, 13:28
The consultant was efficient and patient
The consultant was efficient and patient. He even called me back after not hearing
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Replies (1)
MetroFibre Networx's replyOfficial
19 Feb 2026, 14:21Dear James
Thank you for taking the time to share your 5-star review. We truly appreciate your positive feedback.
We are delighted to hear that the consultant who assisted you was efficient and patient, and that he went the extra mile by calling you back to ensure you were properly assisted. Providing attentive and reliable service is very important to us, and your kind words are greatly appreciated.
Thank you for choosing MetroFibre. Should you require any further assistance, please do not hesitate to contact us
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for taking the time to share your 5-star review. We truly appreciate your positive feedback.
We are delighted to hear that the consultant who assisted you was efficient and patient, and that he went the extra mile by calling you back to ensure you were properly assisted. Providing attentive and reliable service is very important to us, and your kind words are greatly appreciated.
Thank you for choosing MetroFibre. Should you require any further assistance, please do not hesitate to contact us
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply19 Feb 2026, 14:21
Official
Dear James
Thank you for taking the time to share your 5-star review. We truly appreciate your positive feedback.
We are delighted to hear that the consultant who assisted you was efficient and patient, and that he went the extra mile by calling you back to ensure you were properly assisted. Providing attentive and reliable service is very important to us, and your kind words are greatly appreciated.
Thank you for choosing MetroFibre. Should you require any further assistance, please do not hesitate to contact us
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for taking the time to share your 5-star review. We truly appreciate your positive feedback.
We are delighted to hear that the consultant who assisted you was efficient and patient, and that he went the extra mile by calling you back to ensure you were properly assisted. Providing attentive and reliable service is very important to us, and your kind words are greatly appreciated.
Thank you for choosing MetroFibre. Should you require any further assistance, please do not hesitate to contact us
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations