The bad experience with Metrofibre is continuing

It’s now over 5 weeks and the bad experience with Metrofibre continues Since my horrible ordeal with Metrofibre over the past 5 weeks I eventually got the system to work on the 05/11/2021 but now Metrofibre has gone and created an additional account and invoiced me now twice They have since debited me for a new account they created on the 05/11/2021 which include activation fees as well as pro rata payment for Nov and this is over and above the costs for the original account that was created back in Sept2021 For one line which was supposed to be only R576.00 I have been debited for and additional amount of R1208.34 totalling R1784.34 I have since been in contact with Metrofibre but to no avail as they are not concerned to address the matter and as before, I have been transferred from one person to another without any outcome Between myself and my wife we have left 5 messages today to speak to a supervisor but we were told we are not allowed to speak to any supervisor. Who should you speak then if the call centre do not even return your calls Should I have no resolution to this matter by this afternoon, this issue will not only be referred to the CEO of Metrofibre but to Icasa and my lawyer as well It has now gone far enough and this type of bad attitude and hopeless operation should not be tolerated or accepted by no one