The agent was quick ...

Item: MetroFibre Networx
Rating: 5
Author: John W

The agent was quick and efficient and the technician fixed a job by previous technician on the spot

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Replies (1)

MetroFibre Networx's replyOfficial

31 Oct 2025, 20:17

Dear John

Thank you for taking the time to share your feedback. We’re pleased to hear that our agent assisted you quickly and efficiently, and that our technician resolved the issue on the spot.

We truly appreciate your kind words — feedback like yours helps us continue delivering excellent service.

Kind regards,
Sibonisile
MetroFibre Complaints and Escalations

MetroFibre Networx's reply31 Oct 2025, 20:17

Official

Dear John

Thank you for taking the time to share your feedback. We’re pleased to hear that our agent assisted you quickly and efficiently, and that our technician resolved the issue on the spot.

We truly appreciate your kind words — feedback like yours helps us continue delivering excellent service.

Kind regards,
Sibonisile
MetroFibre Complaints and Escalations