Thank you Sonnè!!

Item: MetroFibre Networx
Rating: 5
Author: Andrew M

We have been ABSOLUTELY STRUGGLING with our Internet Service, we have been calling and emailing for the past week, and not one person was able toe help us get out Internet Connection reinstated.

Today AT LAST I got through to Sonnè, and with in 5 minutes she got all our Issues sorted out AND our Internet Connection reinstated.

Goes to show, it only take one person to actually listen and be willing to help. Thank you once again!! You are brilliant and helpful beyond words!!

I cant even say Thank You enough.

Helpful (0)

Replies (1)

MetroFibre Networx's replyOfficial

24 Mar 2025, 11:34

Dear Andrew,

Thank you for your wonderful feedback!

We’re delighted to hear that Sonnè was able to assist you promptly and get your connection reinstated. We truly appreciate your patience and your kind words—it’s great to know that her dedication made such a positive impact.

If you ever need further assistance, we’re always here to help.
Enjoy your internet connection, and thank you for choosing MetroFibre!

Best regards,
Marilize
MetroFibre Complaints & Escalations

MetroFibre Networx's reply24 Mar 2025, 11:34

Official