CF
Calvin F

1 reviews | Active since Apr 2017

28 Nov 2022, 17:25

Thank You Janine

To whom it may concern: I, Calvin Franklin joined metrofibre a year ago, had to cancel due to relocation and after a huge fight with afrihost i emailed Metrofibre again and came in contact with Janine Du Preez. Janine phoned me within minutes of my email (which counts in her favour) compared to afrihost that kept us waiting for a week. Furthermore she was in contact with both me and my wife daily which also counts in her favour(it shows client interest and customer care). Furthermore she ensured lines were installed in due time and that the router was delivered shortly there after. This is client services, Client service means a lot to me as i work with the public too. And my passion for people has got me so far that three articles about me has been published, people notice when you go the extra mile. I sincerely hope Janine will get lunch as well as PRO Training and that she will be allowed to shift lead your sales team, at this rate she will bring in more sales than the average consultant. Janine thank you for helping me with my irritation and frustration and the prompt response every time. You deserve a bonus and i hope they give it to you. PS: I am passionate about patient care (i work in the medical field) and if you google me you will find the Rosebank Gazette, The Netcare website and Die waarheid media all wrote articles about me. Have a read (I am not bragging, i want you to understand how passionate i am about people)

Kind regards

Calvin Franklin

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply28 Nov 2022, 19:02
Official
Dear Calvin

Thank you for the excellent rating.

We always strive to provide the best services for our customers.

We will inform Janine of your review.

Kind Regards,
MetroFibre 
Sonné