Terrible, unreliable service

Terrible service from Metro Fibre. We've had no internet since Wednesday. Called in on Friday, as Thursday was a public holiday, and we were promised the issue would be sorted by C.O.B. Turns out it wasn't and I called again on Saturday. After being passed around to 5 consultants in the hours I was online, I was promised the issue would be resolved within 5 minutes or they would call me if they needed something from me, but when I came back home after an hour there was still no internet. Called back, only to be out on hold for 45 minutes until the phone misteriously cut off. At this stage I'm happy to go with anyone else.