TM
Thato M
1 reviews | Active since Nov 2024
20 Mar 2026, 09:44
TERRIBLE SERVICE PROVIDER
Worst experience, my network is down, I cant work, Every month is the same story, I want my network restored immediately!!!!
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Replies (1)
MetroFibre Networx's replyOfficial
20 Mar 2026, 10:33Dear Thato
Thank you for bringing this matter to our attention.
We sincerely apologise for the ongoing service disruptions and the frustration this has caused.
Please be advised that your query has been escalated and is currently with our Maintenance department for further assistance. You will be contacted to arrange an appointment to investigate and resolve the issue.
We appreciate your patience and understanding while we work to restore your service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention.
We sincerely apologise for the ongoing service disruptions and the frustration this has caused.
Please be advised that your query has been escalated and is currently with our Maintenance department for further assistance. You will be contacted to arrange an appointment to investigate and resolve the issue.
We appreciate your patience and understanding while we work to restore your service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply20 Mar 2026, 10:33
Official
Dear Thato
Thank you for bringing this matter to our attention.
We sincerely apologise for the ongoing service disruptions and the frustration this has caused.
Please be advised that your query has been escalated and is currently with our Maintenance department for further assistance. You will be contacted to arrange an appointment to investigate and resolve the issue.
We appreciate your patience and understanding while we work to restore your service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention.
We sincerely apologise for the ongoing service disruptions and the frustration this has caused.
Please be advised that your query has been escalated and is currently with our Maintenance department for further assistance. You will be contacted to arrange an appointment to investigate and resolve the issue.
We appreciate your patience and understanding while we work to restore your service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations