Terrible service no accountability

Thank you, Bonolo, for reaching out and for taking the time to share your experience with us. We appreciate you bringing this matter to our attention and for affording us the opportunity to address your concerns and work toward turning your experience around.

We are currently engaging with our Maintenance team to obtain the latest feedback on your fault ticket and to understand the status of the work required. Once this information is confirmed, we will be in touch to provide you with an update and assist further.

Thank you for your patience while we follow up on this matter and work toward a resolution.

Best regards,
Marilize
MetroFibre Complaints & Escalations