M
Muhammad
1 reviews | Active since Jan 2023
29 Apr 2023, 11:45
Terrible service. Negative star rating is needed.
Absolute terrible service from MetroFibre. Ordered weeks ago, only came to install this week and then still have to wait for Internet to be activated. Mix up at the office regarding serial numbers means I have to wait longer because it's a "process". Delays and mistakes leading to further delays means I can get no work done. Thanks a lot Metrofibre for absolutely terrible service. Will never recommend to anyone. Needs a negative star rating.
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Replies (2)
MetroFibre Networx's replyOfficial
02 May 2023, 08:38Good day Muhammad.
We want to apologise for the fact that you have not received the quality of services that you deserve. Please allow our team to look into this issue and one of our agents will get in contact with you.
Kind regards
Sunet
We want to apologise for the fact that you have not received the quality of services that you deserve. Please allow our team to look into this issue and one of our agents will get in contact with you.
Kind regards
Sunet
MetroFibre Networx's reply02 May 2023, 08:38
Official
Good day Muhammad.
We want to apologise for the fact that you have not received the quality of services that you deserve. Please allow our team to look into this issue and one of our agents will get in contact with you.
Kind regards
Sunet
We want to apologise for the fact that you have not received the quality of services that you deserve. Please allow our team to look into this issue and one of our agents will get in contact with you.
Kind regards
Sunet
M
Muhammad's updateReviewer Update
11 May 2023, 18:17Empty promises, sitting with the same problem. Called multiple times, sent multiple emails and still NO Internet. Absolutely horrible.
M
Muhammad's update11 May 2023, 18:17
Reviewer Update
Empty promises, sitting with the same problem. Called multiple times, sent multiple emails and still NO Internet. Absolutely horrible.