RN
Ree N
1 reviews | Active since Jan 2019
20 May 2026, 14:24
Terrible service
What a horiffic experience. We have been without internet for about 3 days now and I am honestly not even sure what it is that we pay for.
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
20 May 2026, 14:34Dear Ree Ntshiyantshiya
We sincerely apologize for the inconvenience and frustration caused by the prolonged internet outage. We understand how disruptive this has been and appreciate your patience.
Please be assured that the matter has been escalated to the relevant department for urgent attention, and the team is currently investigating the issue to restore your service as quickly as possible.
We truly regret the experience you have had and will continue to monitor the situation closely until it is resolved.
Kind regards
Sibonisile
MetroFibre Complaints & Escalations
We sincerely apologize for the inconvenience and frustration caused by the prolonged internet outage. We understand how disruptive this has been and appreciate your patience.
Please be assured that the matter has been escalated to the relevant department for urgent attention, and the team is currently investigating the issue to restore your service as quickly as possible.
We truly regret the experience you have had and will continue to monitor the situation closely until it is resolved.
Kind regards
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply20 May 2026, 14:34
Official
Dear Ree Ntshiyantshiya
We sincerely apologize for the inconvenience and frustration caused by the prolonged internet outage. We understand how disruptive this has been and appreciate your patience.
Please be assured that the matter has been escalated to the relevant department for urgent attention, and the team is currently investigating the issue to restore your service as quickly as possible.
We truly regret the experience you have had and will continue to monitor the situation closely until it is resolved.
Kind regards
Sibonisile
MetroFibre Complaints & Escalations
We sincerely apologize for the inconvenience and frustration caused by the prolonged internet outage. We understand how disruptive this has been and appreciate your patience.
Please be assured that the matter has been escalated to the relevant department for urgent attention, and the team is currently investigating the issue to restore your service as quickly as possible.
We truly regret the experience you have had and will continue to monitor the situation closely until it is resolved.
Kind regards
Sibonisile
MetroFibre Complaints & Escalations