TERRIBLE SERVICE!

This company is absolutely terrible I literally paid for my Wi-Fi on the 24th and I tried to open the accounts and to turn on my Wi-Fi it's not working when I contact the customer service they they don't reply to their WhatsApp when I call, when I called the place they literally keeps spewing the same information you owe R2037 I ask them "why do I owe R2037?" they say nothing absolutely nothing and well I keep trying to hit him back they say the same thing you owe 2000 matter of fact every time I say that we paid three times on the 18th of November, we paid 900 and our subscription is R450 so 450 plus 450 is 900 we paid another 450 on the same same day they also said they didn't cancel anyone subscriptions on December but we still pay for it meaning we should have had the Wi-Fi away longer but we still got suspended and watch them under this review they're going to regurgitate the same same thing it's very annoying and I don't understand and I understand why the reviews are so terrible of this company they keep saying they're going to send me to the Metro Go team we get sent they also yap about the same thing over and over and over and over I just need someone to discipline or do something with this company because it's getting annoying