Terrible Service

I have been having endless problems with Metrofibre, I app**** through Vodacom to have fibre installed and it has been a nightmare, firstly they **** to my wife because they were lazy to dig saying our house was too far from the road and we can receive it from a house that is in front of our home. Got those people to sign now saying I am liable to pay for something I have not used. Their own technician said that is not how it works. I would not recommend Metrofibre, I am now stuck in a back and forth. All I want is my connection in my house and I will be more than willing to fulfill my end of the contract but getting no joy in Pietermaritzburg.