TA
Tumisang A
1 reviews | Active since Jan 2011
16 Feb 2023, 16:36
Terrible service
Metro fibre disconnected my line in attempts to connect my neighbour's network. When I logged a call they told me about 4 working days turn around time. Didn't even bother to keep me updated. This is appalling to say the least. Considering they left their office to come and disconnect my perfectly working internet.
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Replies (1)
MetroFibre Networx's replyOfficial
16 Feb 2023, 16:56Good Day Tumisang
Thank you for getting in touch with us regarding your query.
We are having a further look into this matter, it has been escalated to our Network Operations Center.
They will contact you, and we will keep you updated as well.
Kind regards,
Metrofibre
Shanice
Thank you for getting in touch with us regarding your query.
We are having a further look into this matter, it has been escalated to our Network Operations Center.
They will contact you, and we will keep you updated as well.
Kind regards,
Metrofibre
Shanice
MetroFibre Networx's reply16 Feb 2023, 16:56
Official
Good Day Tumisang
Thank you for getting in touch with us regarding your query.
We are having a further look into this matter, it has been escalated to our Network Operations Center.
They will contact you, and we will keep you updated as well.
Kind regards,
Metrofibre
Shanice
Thank you for getting in touch with us regarding your query.
We are having a further look into this matter, it has been escalated to our Network Operations Center.
They will contact you, and we will keep you updated as well.
Kind regards,
Metrofibre
Shanice