nC
nicolas C
1 reviews | Active since Sept 2012
20 Jul 2024, 03:02
Terrible service
6 phone calls and 3 emails. Cant get the Accounts department to even return my calls or answer my email.
They missed 2 arranged installation dates, finally get it right on the 3rd attempt.
we agree that the activation fee will not be charged , then two months later they add it to my bill. Then thy disconnect my fibre because i haven't paid the activation fee?
Sure, come collect your router.
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Replies (2)nC
nicolas C's updateReviewer Update
22 Jul 2024, 18:23and once again as expected I for one reply from someone that didn't even read my complaint. Doesn't know what they are talking about and one phone call from Nomazimbuko from cancellations who also didn't know anything about anything to the point that I had to explain everything to her. I also called her a 2nd time at 330 this afternoon, left a message for her to call me back and again I am still waiting
nC
nicolas C's update22 Jul 2024, 18:23
Reviewer Update
and once again as expected I for one reply from someone that didn't even read my complaint. Doesn't know what they are talking about and one phone call from Nomazimbuko from cancellations who also didn't know anything about anything to the point that I had to explain everything to her. I also called her a 2nd time at 330 this afternoon, left a message for her to call me back and again I am still waiting
nC
nicolas C's updateReviewer Update
24 Jul 2024, 06:10Its actually a joke, STILL NO REPLY , Still no call back. Still no response
nC
nicolas C's update24 Jul 2024, 06:10
Reviewer Update
Its actually a joke, STILL NO REPLY , Still no call back. Still no response