CS
Cornel S

1 reviews | Active since May 2020

31 Jul 2020, 19:56

Terrible service

Metrofiber have the sole mandate in my estate in Douglasdale and can charge me as much as they want and can switch my fiber off without informing me So now I am sitting at home on a Friday night during lockdown without any WiFi and they just say sorry they will come back again tomorrow to sort the problem It must be nice to get paid for a service you don’t supply!

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply03 Aug 2020, 09:19
Official
Dear Cornel,

Thank you for your message. Kindly provide us with your full contact details, as well as residential address, account number and ticket number so that we can escalate your problem to the correct department,

Thank you,
The MetroFibre Team