AG
Anna G
1 reviews | Active since Feb 2015
17 Jan 2023, 15:30
Terrible service - 20 days since requesting installation but nothing so far
Terrible service so far. I submitted a request for installation on 28/12/2022 and paid online however it has now been 20 days and nothing has happened. I have sent numerous emails and WhatsApp messages but nothing so far. Very frustrating to work with MetroFibre.
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Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
17 Jan 2023, 15:50Dear Anna
Thank you for taking my call.
A booking request has been sent and a contractor will be in contact with you tomorrow.
As discussed I have informed the installations team to go to 23 Winterwood Lane and drive down to the end of the road.
Kind Regards
MetroFibre
Shanice
Thank you for taking my call.
A booking request has been sent and a contractor will be in contact with you tomorrow.
As discussed I have informed the installations team to go to 23 Winterwood Lane and drive down to the end of the road.
Kind Regards
MetroFibre
Shanice
MetroFibre Networx's reply17 Jan 2023, 15:50
Official
Dear Anna
Thank you for taking my call.
A booking request has been sent and a contractor will be in contact with you tomorrow.
As discussed I have informed the installations team to go to 23 Winterwood Lane and drive down to the end of the road.
Kind Regards
MetroFibre
Shanice
Thank you for taking my call.
A booking request has been sent and a contractor will be in contact with you tomorrow.
As discussed I have informed the installations team to go to 23 Winterwood Lane and drive down to the end of the road.
Kind Regards
MetroFibre
Shanice
MetroFibre Networx's replyOfficial
19 Jan 2023, 15:21Good Day Anna
We do apologise and will get to the bottom of this.
Kind Regards
MetroFibre
We do apologise and will get to the bottom of this.
Kind Regards
MetroFibre
MetroFibre Networx's reply19 Jan 2023, 15:21
Official
Good Day Anna
We do apologise and will get to the bottom of this.
Kind Regards
MetroFibre
We do apologise and will get to the bottom of this.
Kind Regards
MetroFibre