EK
Eugene K

1 reviews | Active since Apr 2021

29 Sept 2021, 13:56

Terrible Service

I'm having the worst experience with MetroFibre. They have failed to move my service from my previous address to my new address for over a month now.

My request to speak to a senior manager to escalate the issue has fallen on deaf ears.

Unpleasant experience and terrible service.

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply03 Oct 2021, 12:35
Official
Good day, Eugene 

Please accept our sincerest apologies for the inconvenience caused 

Kindly note that your change of address has been completed and activated. Kindly confirm whether your services are up and running at your new residence. 

Kind Regards 
MetroFibre Team