TS
TRACY S
1 reviews | Active since Dec 2017
23 Dec 2025, 16:47
Terrible horrific service
They did me wrong again by suspending my account and payment was done and proof of payment sent but I have to Wait long to get activated
Helpful (0)
Replies (4)0
Replies (4)TS
TRACY S's updateReviewer Update
23 Dec 2025, 16:52Must one wait for the holidays to end before I am assisted. This is not fair
TS
TRACY S's update23 Dec 2025, 16:52
Reviewer Update
Must one wait for the holidays to end before I am assisted. This is not fair
MetroFibre Networx's replyOfficial
23 Dec 2025, 17:03Dear Tracy,
Thank you for bringing your billing concerns to our attention.
Your feedback has been noted, and we are currently working to investigate the suspension and payment allocation.
We will be in touch with feedback as soon as the review has been completed.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for bringing your billing concerns to our attention.
Your feedback has been noted, and we are currently working to investigate the suspension and payment allocation.
We will be in touch with feedback as soon as the review has been completed.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply23 Dec 2025, 17:03
Official
Dear Tracy,
Thank you for bringing your billing concerns to our attention.
Your feedback has been noted, and we are currently working to investigate the suspension and payment allocation.
We will be in touch with feedback as soon as the review has been completed.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for bringing your billing concerns to our attention.
Your feedback has been noted, and we are currently working to investigate the suspension and payment allocation.
We will be in touch with feedback as soon as the review has been completed.
Best regards,
Marilize
MetroFibre Complaints & Escalations
TS
TRACY S's updateReviewer Update
23 Dec 2025, 17:06I would appreciate if there some sense of urgency as one must wait to be assisted
TS
TRACY S's update23 Dec 2025, 17:06
Reviewer Update
I would appreciate if there some sense of urgency as one must wait to be assisted
TS
TRACY S's updateReviewer Update
23 Dec 2025, 17:26May I please be assisted
TS
TRACY S's update23 Dec 2025, 17:26
Reviewer Update
May I please be assisted