AP
Anelien P
1 reviews | Active since Dec 2012
06 Mar 2026, 09:54
Terrible, dreadful, ...
Terrible, dreadful, horrifying, shocking, inadequate, poor, subpar, lousy, unexceptional, time consuming,
Helpful (0)
Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
06 Mar 2026, 10:14Dear Anelien du Plessis
Thank you for taking the time to share your feedback. Reading words like terrible, dreadful, horrifying, shocking, inadequate, poor, subpar, lousy, unexceptional, and time-consuming clearly shows that your recent experience fell far below the standard we aim to provide.
Your feedback is being taken seriously, and the issues you encountered are currently being reviewed so they can be addressed properly. The goal is to understand exactly where things went wrong and ensure meaningful improvements are made.
Your time and trust are valued, and a better experience moving forward is a priority. If you’re open to it, sharing a few more details about what specifically caused the most frustration would help ensure the right corrective steps are taken.
Thank you again for bringing this to attention.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for taking the time to share your feedback. Reading words like terrible, dreadful, horrifying, shocking, inadequate, poor, subpar, lousy, unexceptional, and time-consuming clearly shows that your recent experience fell far below the standard we aim to provide.
Your feedback is being taken seriously, and the issues you encountered are currently being reviewed so they can be addressed properly. The goal is to understand exactly where things went wrong and ensure meaningful improvements are made.
Your time and trust are valued, and a better experience moving forward is a priority. If you’re open to it, sharing a few more details about what specifically caused the most frustration would help ensure the right corrective steps are taken.
Thank you again for bringing this to attention.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply06 Mar 2026, 10:14
Official
Dear Anelien du Plessis
Thank you for taking the time to share your feedback. Reading words like terrible, dreadful, horrifying, shocking, inadequate, poor, subpar, lousy, unexceptional, and time-consuming clearly shows that your recent experience fell far below the standard we aim to provide.
Your feedback is being taken seriously, and the issues you encountered are currently being reviewed so they can be addressed properly. The goal is to understand exactly where things went wrong and ensure meaningful improvements are made.
Your time and trust are valued, and a better experience moving forward is a priority. If you’re open to it, sharing a few more details about what specifically caused the most frustration would help ensure the right corrective steps are taken.
Thank you again for bringing this to attention.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for taking the time to share your feedback. Reading words like terrible, dreadful, horrifying, shocking, inadequate, poor, subpar, lousy, unexceptional, and time-consuming clearly shows that your recent experience fell far below the standard we aim to provide.
Your feedback is being taken seriously, and the issues you encountered are currently being reviewed so they can be addressed properly. The goal is to understand exactly where things went wrong and ensure meaningful improvements are made.
Your time and trust are valued, and a better experience moving forward is a priority. If you’re open to it, sharing a few more details about what specifically caused the most frustration would help ensure the right corrective steps are taken.
Thank you again for bringing this to attention.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
AP
Anelien P's updateReviewer Update
09 Mar 2026, 08:44No reply, no service and this morning I still don't have signal. It's been a week. How pathetic is Metro
AP
Anelien P's update09 Mar 2026, 08:44
Reviewer Update
No reply, no service and this morning I still don't have signal. It's been a week. How pathetic is Metro