Terrible customer service

Dear sinazo

We appreciate you taking the time to share your feedback, and we sincerely apologize for any inconvenience you may have experienced. We value your perspective, and we are committed to resolving your concerns promptly.

However, based on the information provided in your review, we are currently unable to locate your service in our records. To assist you further and address your specific issues, could you please share additional details such as your account number, contact information, or any reference numbers related to your interactions with us?

Rest assured, we take your concerns seriously and want to ensure that your experience with us improves. We will be reaching out to you via email shortly to obtain the necessary information and investigate your case thoroughly.

Thank you for your understanding, and we look forward to the opportunity to assist you and address your concerns in a more personalized manner.

Best regards
Marilize