SD
Sharon D
1 reviews | Active since Jul 2018
20 Jan 2021, 13:17
Terrible customer service
I have been without internet service for 5 days and have logged a call and followed up with multiple phone calls. Customer service cannot even provide reasons for the technical problem and say a technician will call, to date nothing has been done to resolve my issue.
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MetroFibre Networx's replyOfficial
20 Jan 2021, 18:31Good evening Sharon,
Thank you for your message. Kindly send us your full names, contact details, residential address, ISP / MFN Account Number and Ticket Number so that we can escalate your query to the correct department.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply20 Jan 2021, 18:31
Official
Good evening Sharon,
Thank you for your message. Kindly send us your full names, contact details, residential address, ISP / MFN Account Number and Ticket Number so that we can escalate your query to the correct department.
Thank you,
The MetroFibre Team