sB
sinazo B
1 reviews | Active since Nov 2016
24 Nov 2023, 11:13
Terrible customer service
I’ve been told for five days this week that I would be contacted by who ever is running their Instagram . Still nothing
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Replies (1)
MetroFibre Networx's replyOfficial
24 Nov 2023, 16:16Dear Sinazo
I hope this message finds you well. I apologize for any inconvenience you've experienced, and I appreciate your patience during this process.
I regret to inform you that, based on the information provided, we have been unable to locate your service details. To assist you further and address your concerns, we kindly request you to provide us with your accountholder details.
I understand the frustration caused by the delay in contact, and I want to assure you that we are committed to resolving this matter promptly. To proceed, we will be reaching out to you via email to gather the necessary information and ensure a thorough investigation of your concerns.
Please be on the lookout for an email from us, and we appreciate your cooperation in providing the required details. If you have any immediate concerns or questions, feel free to respond to this message.
Once again, we apologize for any inconvenience caused, and we look forward to assisting you promptly.
Best Wishes
Marilize
I hope this message finds you well. I apologize for any inconvenience you've experienced, and I appreciate your patience during this process.
I regret to inform you that, based on the information provided, we have been unable to locate your service details. To assist you further and address your concerns, we kindly request you to provide us with your accountholder details.
I understand the frustration caused by the delay in contact, and I want to assure you that we are committed to resolving this matter promptly. To proceed, we will be reaching out to you via email to gather the necessary information and ensure a thorough investigation of your concerns.
Please be on the lookout for an email from us, and we appreciate your cooperation in providing the required details. If you have any immediate concerns or questions, feel free to respond to this message.
Once again, we apologize for any inconvenience caused, and we look forward to assisting you promptly.
Best Wishes
Marilize
MetroFibre Networx's reply24 Nov 2023, 16:16
Official
Dear Sinazo
I hope this message finds you well. I apologize for any inconvenience you've experienced, and I appreciate your patience during this process.
I regret to inform you that, based on the information provided, we have been unable to locate your service details. To assist you further and address your concerns, we kindly request you to provide us with your accountholder details.
I understand the frustration caused by the delay in contact, and I want to assure you that we are committed to resolving this matter promptly. To proceed, we will be reaching out to you via email to gather the necessary information and ensure a thorough investigation of your concerns.
Please be on the lookout for an email from us, and we appreciate your cooperation in providing the required details. If you have any immediate concerns or questions, feel free to respond to this message.
Once again, we apologize for any inconvenience caused, and we look forward to assisting you promptly.
Best Wishes
Marilize
I hope this message finds you well. I apologize for any inconvenience you've experienced, and I appreciate your patience during this process.
I regret to inform you that, based on the information provided, we have been unable to locate your service details. To assist you further and address your concerns, we kindly request you to provide us with your accountholder details.
I understand the frustration caused by the delay in contact, and I want to assure you that we are committed to resolving this matter promptly. To proceed, we will be reaching out to you via email to gather the necessary information and ensure a thorough investigation of your concerns.
Please be on the lookout for an email from us, and we appreciate your cooperation in providing the required details. If you have any immediate concerns or questions, feel free to respond to this message.
Once again, we apologize for any inconvenience caused, and we look forward to assisting you promptly.
Best Wishes
Marilize