LG
Liz G

1 reviews | Active since Mar 2021

03 Jun 2022, 21:14

Terrible call out and Aftersales service

Worst call out service ever! Call booked through Rocket net 2 weeks ago and still no service! Follow calls never returned.

0
Replies (2)
MetroFibre Networx
MetroFibre Networx's reply04 Jun 2022, 07:07
Official
Good day Liz,

Thank you for bringing the matter to our attention.

We are investigating the issue.

We will provide an update as soon as possible.

One of our agents will contact you.

Kind Regards
MetroFibre

MetroFibre Networx
MetroFibre Networx's reply06 Jun 2022, 08:00
Official
Good day Liz,

Our contractors have tried to contact you but there was no answer.

Kindly confirm if you received the SMS sent.

Kind regards
MetroFibre